Or something like that! Hahaha I think I have too many pet peeves!
You call a company, and they have you punch in or say your account number (or telephone number). That does what? Waste time so you don't feel you're on hold so long? Any time I have to do this (and I've had to do it twice this week) the first thing they ask for is your account number or telephone number. So what was the point???
4 hours ago